THE CRYSTAL BROOK TEAM
Donna Lynn Johnson, Founder, Consultant
A right-brain specialist in a left-brain world, Donna Lynn has been helping advertising agencies with workflow management, finance, accounting, and software implementations since 1988. Her extensive experience includes serving as Director of Finance & Administration for a 30-person shop in Atlanta, where she used Clients & Profits to streamline and manage the agency's operations.
As the founder and fearless leader of Crystal Brook, Donna Lynn brings a wealth of industry knowledge to the table. From productivity analyses to technology implementation and training, she's the go-to expert for creating measurable business improvements.
Kia Holland, Consultant
What can Kia do for your company? Better question: What can't she do? Over
the past several years, Kia has worked on the front lines of the advertising
and public relations industry. Most recently, she served as Media Planner
and Account Executive for Folio Z, a B2B technology agency in Atlanta. There,
she played an integral role in developing an interactive department from start-up
to more than $20 million in capitalized billings.
Now, Kia applies her growth strategies to Crystal Brook clients—assisting with strategic business planning, policy development, and operating and communications improvements.
Melissa Marcinkowski, Consultant
The resident world traveler, Melissa is as comfortable flying around the globe as she is driving business change. Over the course of her career, she's led process improvement and software integration projects in countries including Brazil, Chile, Peru, and Taiwan.
Prior to joining Crystal Brook, Melissa served as Customer Relationship Management specialist for Accenture and S1 Corporation. There, she was responsible for organizing, managing and directing quality software integration efforts for a variety of leading companies.
Thinking about upgrading your processes and software? Melissa is your woman.
Stacy Oyler, Consultant
Boy, how time flies. In the nearly three years since joining Crystal Brook, Stacy has worked on numerous engagements with advertising and public relations agencies across the country. Process improvements. Clients & Profits implementations. She's literally done it all.
Of course, her ability to deliver results should come as no surprise. With more than nine years in the industry, she's held positions in public relations, account service, new media project management—just to name a few. Stacy's breadth of experience means she is uniquely positioned to help you understand (and overcome) your specific business challenges.