Foundation Exercises
It's hard enough getting your decision makers together in one room, much less
getting them to discuss ways to improve and grow the business. Our Foundation
Exercise can help. Working closely with key people from all levels and disciplines
in your organization, we analyze the 10 processes critical to your business.
The end result: A detailed process map you can use to find out where your
people are working together (and where they're not) in order to plan positive
changes and improvements.
Change Management Facilitation
Of course, change isn't always easy. Which is why so many agencies count on Crystal Brook. Whether it's planned change (including new procedures and processes) or unplanned change (like employee resignations or downsizing), we take care of the "people factor"—helping minimize internal resistance to ensure a productive team environment.
Operational Consulting
We can find and fix the kinks and potholes among departments in your organization—from new business and client services through production, traffic and billing. Because Crystal Brook consultants have truly walked in your shoes, we can mentor and improve the each discipline in your agency. Feels better already, doesn't it?
Financial Consulting
Need to get your books in order—and understand what they mean? Crystal Brook can help. Members of our team have served as both Directors of Finance and Directors of Operations for several highly successful agencies. We can help you identify opportunities and eliminate errors. So you can keep your business running smoothly.
Technology Migration
As your business grows, your technology needs will change. Take finances,
for instance. Perhaps you're running QuickBooks, but now you need a more robust
solution like Clients & Profits. Crystal Brook can make your transition to
new applications simple. We'll migrate all of your current data—from
open projects to accounts receivable to vendors—with minimal disruption
to your business.
Custom Training & Documentation
The best way to learn new software is through hands-on training. Crystal Brook delivers just that. For products like Clients & Profits, we'll train your entire team, from the system administrator down to the intern in the media department. We'll also provide complete training documentation, so you always have a guide to learning product features and functions
HR Department Setup
For most agencies, HR is afterthought. Not because it lacks importance. But because there are only so many hours in the day. Crystal Brook makes HR easier. Through in-depth consultations, we can help you plan your benefits, get compliant with government regulations, even assist you in recruiting full-time HR staff.